Back

Mobile Phone Contract

Procedures for activating a mobile phone in Japan and information on major carriers

Procedure Steps

1

Choose carrier (Docomo, Softbank, au, etc.)

2

Visit store and fill out application

3

Submit identification

4

Submit address verification

5

Sign contract

6

Choose device and plan

7

Pay initial fees

Required Documents

  • Residence card
  • Resident certificate (issued within 3 months)
  • Credit card or bank account
  • Seal or signature

Important Notes

  • ⚠️ Contract terms may vary by region and carrier
  • ⚠️ Contracts may be denied based on visa type (short-term stay, etc.)
  • Foreigners recommended to contract directly with carriers (safer than agents)
  • May be difficult to contract if residing in Japan less than 6 months
  • Credit card or bank account required (some carriers accept cash)
  • Affordable MVNOs (budget SIM): Rakuten Mobile, IIJmio, mineo, etc.

📱 Carrier Comparison

CarrierProsConsForeigner Support
DocomoWidest coverage, stableExpensive★★★☆☆
SoftbankForeigner-friendly, English supportWeak signal in some areas★★★★★
auGood quality, works undergroundLimited English support★★☆☆☆
Rakuten MobileAffordable, unlimited dataLimited coverage★★★★☆
MVNO (IIJmio, mineo)Very cheap, flexibleLimited store support, slower★★★☆☆

📚 Official Sources & References

  • Telecommunications Carriers Association: www.tca.or.jp
  • Last updated: September 2025